If you forgot your TXRHLive password, you can reset it yourself in just a few minutes using the official TXRH self-service reset page. You do not need to call anyone or wait for IT. The reset process is designed to be quick and straightforward.
This guide walks you through every step, covers what to do if the reset is not working, and includes tips to avoid getting locked out again.
Where to Reset Your TXRHLive Password
Texas Roadhouse provides an official self-service reset portal specifically for TXRHLive. This is the only page you should use to reset your TXRHLive password. Do not use any third-party site or unofficial link. Always go through the official TXRH self-service reset page.
Step-by-Step: How to Reset Your TXRHLive Password
Step 1: Go to the official reset page
Open your browser and navigate to the official Texas Roadhouse self-service reset portal. This works on both desktop and mobile.
Step 2: Enter your username or employee ID
Type in the username or employee ID that was set up for your TXRHLive account during onboarding. This is not your personal email address. It is the employee ID or username your employer assigned to you.
Step 3: Choose your reset method
You will be given an option to receive a verification code by email or text message, depending on what contact details are linked to your account. Choose the method you currently have access to.
Step 4: Enter the verification code
Check your email inbox or text messages for the code. Enter it on the reset page exactly as shown. Codes are usually 6 digits and expire within a short time, so enter it promptly.
Step 5: Create a new password
Type your new password. Make it something you will remember but that is not easy to guess. A strong password uses a mix of uppercase and lowercase letters, numbers, and at least one special character such as ! or @.
Step 6: Confirm the new password
Type your new password again in the confirmation field to make sure both entries match.
Step 7: Sign in with your new details
Go to the TXRHLive login page and sign in using your username and the new new login details.
What to Do If the Reset Is Not Working
Not receiving the verification code?
- Check your spam or junk mail folder
- Make sure the email address or phone number linked to your account is correct
- Wait 2–3 minutes and request a new code if it does not arrive
- If your contact details are wrong or outdated, you will need to contact your store manager or HR to have them updated before you can reset
Getting an “invalid username” error?
- Double-check the username or employee ID you are entering
- Make sure there are no extra spaces before or after it
- Try your employee ID number if your username is not working
Reset link expired?
- Verification codes and reset links expire after a short period, usually within 15–30 minutes
- If yours has expired, simply start the process again from the beginning on the official reset page
Account is locked?
- If your account has been locked due to too many failed login attempts, the password reset page may not be enough on its own
- In this case, contact your store manager, HR team, or Roadie Support directly to have your account unlocked
New Employee? First-Time Password Setup
If you are a new Texas Roadhouse employee and have never logged into TXRHLive before, you may need to set up your account before you can reset a password. Your manager or HR team will provide your initial login credentials during onboarding.
If you were given a temporary password that is not working, go to sspr.txrh.com and follow the reset steps above using your employee ID.
Tips to Avoid Getting Locked Out Again
- Write your username/employee ID down somewhere safe. It is different from your email
- Use a password you can remember but that you do not use on other accounts
- If you use a shared or public device, always log out after using TXRHLive
- Do not share your password with anyone, including coworkers or managers
- If you receive a suspicious email asking for your TXRHLive login details, do not click any links. Always reset your password only through the official TXRH portal
How to Contact TXRHLive Support
If you have tried all the reset steps and still cannot access your account, reach out through one of these channels:
- Roadie Support: Contact the dedicated Roadie Support team by phone for direct assistance
- In person: Speak to your store manager or HR representative at your location
- Your HR portal: Some account issues can be resolved through your HR system depending on your location
FAQs – TXRHLive Forgot Password
Where do I reset my TXRHLive password?
Go to sspr.txrh.com. This is the official TXRH self-service password reset page.
What do I need to reset my password?
Your username or employee ID, and access to the email address or phone number linked to your account.
What if I do not receive the verification code?
Check your spam folder first. If it still does not arrive, confirm your contact details are correct, then request a new code. If your details are wrong, contact HR to update them.
Can I reset it my phone?
Yes. Open your phone browser, go to sspr.txrh.com, and follow the same steps.
What if my account is locked after too many attempts?
Use sspr.txrh.com to reset your password. If the account is still locked, call Roadie Support at 1-855-698-7446 or speak to your store manager.
I am a former employee. can I still reset my password?
If your account is still active, yes. Go to sspr.txrh.com and follow the same steps. If your account has been deactivated, contact HR or Roadie Support to request access to your documents.