TXRHLive support is an employee platform used to manage payroll, work schedules, tax forms, and HR tasks. Login errors, system delays, or account issues can interrupt daily work. This page explains how to fix common TXRHLive problems, where to get help, and how to prevent repeat issues.
Who Can Use TXRHLive
TXRHLive access is available for:
- Current Texas Roadhouse employees
- Managers and internal staff
- Former employees (tax records only)
Not supported:
- Job applicants
- Customers
- Vendors
Why Employees Contact TXRHLive Support
Most support requests happen due to:
- Login failure from incorrect details or expired passwords
- Account lock after repeated sign-in attempts
- Payroll or paystub not showing
- W-2 forms missing or not loading
- Schedule or timecard errors
- Mobile app problems
TXRHLive Login Support – Fix Access Problems
Check Login Information
- Use the email or phone number linked with HR
- Avoid typing mistakes
- Turn off VPN if enabled
Reset Your Password
- Select Forgot Password on the login page
- Check inbox and spam folder
- Use the reset link right away
If the reset email does not arrive:
Confirm your registered email with HR or contact support.
First-Time TXRHLive Login for New Employees
- Login details are shared by management or HR
- Use the temporary password provided
- Change your password after first sign-in
If credentials were never received, contact your store manager.
Common TXRHLive Error Messages and Fixes:
Server Unavailable
The system may be under maintenance. Try again later.
Invalid Credentials
Reset your password and recheck login details.
Access Denied
Your account permissions may need review. Contact support.
Payroll and Paystub Issues
If payroll details are missing or incorrect:
- Confirm the selected pay period
- Use a supported browser
- Clear browser cache and cookies
Payroll updates may take time after processing.
How to Access TXRHLive W-2 Forms
Current Employees
- Sign in to TXRHLive
- Open Tax Forms / W-2
- Select the required year
- Download or print the form
Former Employee W-2 Access
Former employees can usually view past W-2 forms.
If login fails, contact TXRHLive support for help.
Schedule and Timecard Support
Schedule Not Showing
- Refresh the page
- Log out and sign in again
- Check the correct week
Incorrect Hours or Missing Shifts
- Report the issue to your manager
- Keep screenshots as proof
TXRHLive Mobile App Problems
If the app crashes or does not load:
- Update the app
- Reinstall if login fails
- Use desktop access if issues continue
TXRHLive Customer Support Contact Information
For issues not resolved online:
- TXRHLive phone number for employees: 1-855-698-7446
- Support ticket: Submit through the TXRHLive portal
- Manager or HR: Best option for account-specific issues
Before calling:
- Keep employee ID ready
- Note error messages
- Save screenshots if possible
Prevent TXRHLive Login and System Issues
- Keep your browser updated
- Avoid repeated failed login attempts
- Log out from shared devices
- Check internal notices for system updates
TXRHLive Support – Frequently Asked Questions
Why is TXRHLive login not working?
This usually happens due to incorrect login details, expired passwords, or system downtime. Reset your password and try again later.
How long does a TXRHLive account stay locked?
Accounts may lock after multiple failed attempts. Wait for a short time or contact support if access does not return.
I did not receive the password reset email. What should I do?
Check spam folders and confirm your registered email with HR. If the issue continues, contact support.
How do former employees get TXRHLive W-2 forms?
Former employees can log in to view past W-2s. If login fails, contact TXRHLive customer support.
Why is my schedule missing on TXRHLive?
Schedules may not be published yet or there may be a system delay. Refresh the page or check with your manager.
What should I do if my timecard hours are wrong?
Report the issue to your manager as soon as possible and keep screenshots for reference.
Is TXRHLive better on desktop or mobile?
Desktop access is usually more stable. If the app fails, use a browser.
Important Note
This page is for informational guidance only and is not an official TXRHLive or employer website. Always use official channels for account actions.
Final Words
TXRHLive plays an important role in managing pay, schedules, and tax records. Knowing how to solve common issues helps reduce delays and stress. Use the steps above and contact support early when problems appear.